Everyone knows, remote deposit capture (RDC) is a convenient way for customers to make deposits without having to physically transport checks to a bank branch. But for a bank with just three branches located in a major metropolitan area known for its traffic congestion, providing customers with the ability to electronically deposit checks is not just a convenience, it’s a necessity.
With business customers spread across a geographic area that offers plenty of banking options, Capital Bank was in the market for:
What they didn’t expect was the overwhelming response to this new service. Since deploying RDM Corporation’s RDC solution, the number of clients taking advantage of this service has exceeded expectations and demonstrated how technology can help retain and attract new customers.